Mobile Terms and Conditions

Terms and Conditions

Hello, and welcome to My Family Assistance, ("The Service"), owned and operated by My Family Assistance, ("The Company"). The Company reserves the right to change the Terms of Use. The most current version will be accessible through www.myfamilyassistance.com.

By signing up for our SMS Text alerts you are agreeing to receive marketing alerts from us. You will receive up to one (1) message per day. Carriers are not liable for delayed or undelivered messages

Fees

The Company does not charge you to participate in The Service. However, message and data rates may apply from your wireless carrier. Please consult your wireless carrier for applicable text messaging fees. Under no circumstances will The Company be responsible for fees that your wireless carrier or other third parties may charge you for use of The Service. 

Privacy

The Company respects and protects your privacy. We do not share any information collected herein with any third party.  To see our Privacy Policy, click here https://www.myfamilyassistance.com/privacy.

Limitations on Use

You must be at least 18 years old to register for and use The Service. If you are under 18 years old, please obtain your parents' permission before you sign up for The Service. 

Supported Carriers

Supported Carriers:, Alaska Communications Systems (ACS), ASTAC (Arctic Slope Telephone Cooperative Association), AT&T, Atlantic Tele-Network International/Choice Wireless (ATNI), bandwidth.com (includes Republic Wireless), Blue Wireless, Bluegrass Cellular, Boost Mobile, Boost-CDMA, Brightlink, C Spire Wireless (aka Cellular South), Carolina West Wireless, CellCom, Cellular One of N.E. Arizona, Chariton Valley Cellular, Chat Mobility, Copper Valley Telecom, Cordova Telephone Cooperative Inc dba Cordova Wireless, Duet Wireless, East Kentucky Network (Appalachian Wireless), Enflick (TextNow), GCI Communications, Google Voice, Illinois Valley Cellular, Inland Cellular, Inteliquent, Iwireless (Iowa Wireless), Leaco Rural Telephone Cooperative, Limitless Mobile, MetroPCS (GSM), Mid-Rivers Communications, MobileNation/SI Wireless, MTA Wireless/Matanuska Kenai, MTPCS Cellular One (Cellone Nation), Nemont CDMS, Nemont US UMTS, Nex Tech Communications, Northwest Missouri Cellular, Panhandle Wireless, Pine Belt Cellular, Pine Cellular, Pioneer Cellular, Rural Independent Network Alliance (RINA), Shelcomm, SouthernLINC, Sprint, Standing Rock, Thumb Cellular, T-Mobile, TracFone (AT&T), Triangle Mobile, Union Telephone, Union Wireless, United States Cellular Corp, United Wireless, Verizon Wireless, Viaero Wireless, Virgin Mobile, West Central Wireless. 

Support Issues, Canceling or Unsubscribing

You may opt out of The Service at any time by texting STOP, QUIT, END, CANCEL, UNSUBSCRIBE, or STOP ALL to any message sent. Alternatively, you can send an email to [email protected] with your mobile phone number as the subject line. For help or other support issues, you can also send an email to [email protected] or call the following toll-free phone number: 1-866-798-5175.

Ownership; Trademarks; Modifications to Offers

You agree that The Company or its partners will own all legal right, title and interest in and to The Services and any offers made through The Services, including any intellectual property rights. You agree that you shall not alter or modify any offers made through The Service, and shall not remove, obscure or alter any proprietary rights notices (including copyright or trademark notices) which made be affixed to The Services or offers made through The Services. Except as may be expressly authorized by a partner, you agree that you will not use any Trademark, service mark, trade name, or logo ("Trademarks") of any entity in a way that is likely to or intended to cause confusion with respect to ownership of a Trademark, or that is likely to or intended to be detrimental to the goodwill in such Trademarks. 

Termination

The Company reserves the right, at our sole discretion, to terminate your subscription at any time without notice or without future obligation.

Disclaimer of Warranties

The Company makes no warranties, express or implied regarding The Service. The Service is provided "as is" and on an "as available" basis, and the Company DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Factors beyond the control of The Company including without limitation, the speed of the mobile carrier networks and the internet may affect the performance of The Service. The Company is not responsible for any acts that are beyond the control of The Company including without limitation, the acts of third parties. 

Limitation of Liability

Under no circumstances will The Company, its officers, directors, employees, or agents be liable to you for any damages whatsoever with respect to your use of The Service. Including without limitation, any direct, indirect, incidental, consequential, exemplary or special damages even if advised of the possibility of the same. To the extent that in a particular circumstance any disclaimer or limitation on damages or liability set forth herein is prohibited by applicable law, then, instead of the provisions hereof in such particular circumstance, The Company will be entitled to the maximum disclaimers and/or limitations on damages and liability available at law or in equity by such applicable law in such particular circumstance, and notwithstanding the foregoing, in no event will The Company be liable for any damages or liability arising under these terms of use or your use of The Service that exceeds US $500. 

Indemnity

You agree to indemnify and hold each Company party harmless from any claim or demand, and any damages, costs, or expenses arising in connection with such claim or demand, including reasonable attorneys' fees and costs, made by any other party due to or arising out of your breach of this agreement or the documents it incorporates by reference, or your violation of any law or the right of another party. 

Governing Law; Venue

This agreement and its validity, construction and performance will be governed in all respects by the laws, and in the state and federal courts of the State of Delaware, without regard to its choice of law provisions. 

Arbitration and Class Action Waiver

Except as otherwise provided by applicable law, any and all controversies and disputes arising in connection with use of The Service, these Terms of Use, the Privacy Policy, and/or their interpretation shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The place of arbitration shall be in Delaware. Arbitration hereunder shall be conducted by one neutral arbitrator appointed by the AAA. The United States Federal Arbitration Act shall govern the interpretation, enforcement, and proceedings pursuant to this arbitration clause. Any disputes, including any threshold disagreement about the arbitrability of any claim, shall be delegated to the arbitrator (and not a court).  In no event shall the arbitrator have any authority to award punitive or other damages not measured by the prevailing party’s actual damages, except as may be required by statute.  Irrespective of the outcome of arbitration, each party shall bear its own costs and expenses, including its own attorney’s fees, and an equal share of the arbitrator’s fees and administrative fees of arbitration.  The arbitrator shall not determine or award any alternative allocation of costs and expenses, including any attorney’s fees.  Judgment upon the arbitration award may be entered in any court having jurisdiction thereof. You agree and submit to the personal jurisdiction and venue of any such court of competent jurisdiction. In the event that this arbitration clause is deemed to be invalid or otherwise unenforceable or illegal, the remaining Terms of Use shall remain in full force and effect, including the waiver of the right to proceed in a class action. THE PARTIES AGREE TO WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CONSOLIDATED OR CLASS ACTION AND AGREE THAT ALL FORMS OF CLASS ACTION OR CLASS WIDE ARBITRATION ARE EXPRESSLY PROHIBITED. THE PARTIES UNDERSTAND THEY WILL NOT HAVE THE RIGHT TO A TRIAL BY A COURT OR A JURY AND THAT THE INFORMATION THAT CAN BE OBTAINED IN DISCOVERY FROM EACH OTHER OR FROM THIRD PERSONS IN ARBITRATION IS GENERALLY MORE LIMITED THAN IN A LAWSUIT. IN ADDITION, OTHER RIGHTS THAT THE PARTIES WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of The Service, Terms of Use, and/or the Privacy Policy must be brought within one (1) year after such claim or cause of action arose or be forever barred.